Clinical governance and quality improvement
How we measure our own care, the projects we are working on, our partners in mission, and the reports we publish.
Our quality commitment
Clinical governance is the system that keeps our care safe: clear standards, honest measurement, review of what went wrong, and change that sticks.
What we are building and improving
Each project has a named lead, a budget, a completion target and a public progress note. Donors and partners receive a written report on the projects they support.
Water and sanitation upgrade
Rehabilitating the hospital water supply, tanks and ward washing facilities to keep wards clean through the dry season.
Solar power and back-up supply
Expanding solar capacity so that theatre, ICU, laboratory and the cold chain stay powered when the generator is down.
Maternity ward extension
Additional delivery and postnatal beds so that more mothers from outer wards can deliver safely at the hospital.
Staff housing rehabilitation
Repairing and building staff houses, the single biggest factor in whether we can recruit and keep clinical staff.
Medical equipment and maintenance
Servicing of theatre, X-ray and laboratory equipment, with a spare parts and consumables plan.
Aid post supervision programme
Regular supervisory visits, restocking and refresher training for ward aid posts across the district.
Why a church runs a hospital
Christian health work in Papua New Guinea is not an add-on to the health system. Church agencies deliver a substantial share of rural health services, especially where roads do not reach.
We are a Baptist hospital. That shapes how we work: we pray with patients who want prayer, we offer pastoral care alongside clinical care, and we hold ourselves accountable to a standard higher than compliance. It does not shape who we treat. Care at Telefomin Baptist District Hospital is given to every person who comes to our gate.
- Chaplaincy and pastoral visits to wards, on request
- Prayer with patients and families before surgery or in bereavement
- Partnership with local churches for community health education
- Clinical decisions made on clinical grounds, for everyone
Serving alongside us
We host clinical volunteers, visiting specialist teams, tradespeople and mission partners. Placements are arranged in advance through the CEO’s office.
Clinical volunteers
Doctors, nurses, midwives, laboratory scientists and biomedical technicians. Minimum placement of four weeks. Current PNG Medical Board or Nursing Council registration is required.
Visiting specialist teams
Surgical, eye, dental and orthopaedic teams running scheduled clinics and theatre lists. We coordinate patient screening and follow-up before and after each visit.
Skills and trades
Builders, electricians, plumbers, solar technicians, IT and administration volunteers who support the projects that keep the clinical services running.
Before you apply
- Placements are confirmed in writing before travel, so please do not book flights first
- Volunteers cover their own travel, insurance and, where possible, accommodation costs
- Registration and police clearance documents must be supplied in advance
- All volunteers work under the direction of the department head they are assigned to
What we publish
Upload the current version of each document and the links below will open it. Printed copies are available from the administration office.
Min Health Services Inc Constitution
The constitution of Min Baptist Health Services, the church health agency under which this hospital operates. PDF · 4.0 MB
Baptist Union of PNG Constitution
The constitution of the Baptist Union of Papua New Guinea, our parent church body. PDF · 0.3 MB
Baptist Health Review Document
An independent review of Baptist health services, covering service delivery, governance and future direction. PDF · 2.9 MB
Hospital Annual Report
Activity, clinical outcomes, workforce and finances for the reporting year.
Audited Financial Statements
Independently audited accounts, including grants, donations and expenditure.
Quality and Safety Report
Clinical indicators, incident summaries, and actions taken in response.
Patient Charter and Complaints Procedure
Your rights as a patient and how to raise a concern about your care.
Infection Prevention and Control Policy
Standards for hand hygiene, sterilisation, waste handling and isolation.
Strategic Plan
Our multi-year priorities for services, workforce, infrastructure and partnerships.
The district is our governing partner
A hospital that does not listen to its district will fail it. We meet the people we serve where they are.
- Village health patrols: immunisation, antenatal outreach, health education and aid post supervision
- Ward and church meetings with councillors, church leaders and women’s groups
- School health visits for health checks, hygiene education and adolescent health
- Patient feedback via the outpatients suggestion box and a written complaints procedure
- Community open days for screening, blood donation and health promotion
Something went wrong? We want to know.
Incident reports and complaints go directly to hospital management and are reviewed every month. Reporting is welcomed, not penalised.